What Exactly is Customer Experience?

From the varied information sources, we have the birds-eye view of what…

Customer Experience Enhancement using Pre-sales and Post-sales

According to Forbes, about 96% of customers feel that a positive customer experience is an important factor in deciding their loyalty to a brand.

What happens Post-sales?

Post-sales moments are meant to create comfort…

Purpose of Pre-sales

Pre-sales moments are like trailers of…

Customer Experience Journal

CX Journal is a platform for deeper and meaningful exchange of thoughts, ideas & information related to the domain for CEOs, Brand, Professionals & Experts

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